Please consider that we ship from Spain and we follow this holiday calendar.
In the unlikely event that you don’t like our products or you would like a different size or style you have to request a return and place a new order for the new items.
In case you used Paypal as your payment method you qualify for a FREE RETURN, read more on how to do this following this link.
To request a return please click: START MY RETURN NOW
Eligible items can be returned for a full or partial refund in the form of payment originally used by the client. You have 30 days (UK 15 days) from the date of receipt of your order to request a refund.
We reserve the right to refuse a refund if the merchandise is not in the same condition it was sent, in its original packaging and labeled. Items received that do not meet these standards will be returned to the customer.