Devoluciones y cambios
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Para cambiar de talla o de producto, debes devolver el artículo que no deseas y realizar un nuevo pedido por separado.
Para solicitar una devolución:
Para las devoluciones procedentes de fuera de la Unión Europea, escríbenos a support@trendsplant.com para obtener tu etiqueta de devolución.
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El coste de las devoluciones varía según el país desde el que se envíe el paquete. Durante el proceso de devolución podrás consultar el coste exacto del envío de vuelta. Una vez recibamos el paquete, procesaremos el reembolso descontando los gastos de devolución correspondientes.
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Returns are accepted from all international orders provided that the products meet the standard return.
Due to a recent warehouse change at Trendsplant, some orders may have been shipped from different warehouses. For this reason, the return process may vary.
For returns from outside the European Union, please email us at support@trendsplant.com to obtain your return shipping label. -
Si ejerces tu derecho legal de desistimiento o haces uso de nuestra política de devoluciones voluntaria, se te reembolsará el importe total de los artículos devueltos. Si devuelves únicamente uno de los artículos de tu pedido, el valor del código promocional se ajustará en consecuencia y solo se reembolsará el importe correspondiente al artículo devuelto. El código promocional perderá su validez proporcionalmente al valor del artículo devuelto.
Si devuelves el pedido completo, se reembolsará íntegramente el importe abonado, pero el código promocional ya no podrá aplicarse a futuras compras. Ten en cuenta que los códigos promocionales de campañas de rebajas no se pueden sustituir ni reembolsar.
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In the unlikely event that you don’t like our products or would prefer a different size or style, you must request a return and place a new order for the desired items.
To request a return:
For returns from outside the European Union, please email us at support@trendsplant.com to obtain your return shipping label.
Eligible items can be returned for a full or partial refund using the original payment method.
You have 30 days (15 days in the UK) from the date of receipt to request a refund.POLICY REQUIREMENTS
We reserve the right to refuse a refund if the merchandise is not returned in the same condition as received, in its original packaging and with all labels attached. Items that do not meet these standards will be sent back to the customer.
We accept returns of most products provided they are in their original condition and suitable for resale. However, due to our strict hygiene policy, underwear cannot be returned. This ensures all customers receive products that meet Trendsplant’s global quality and safety standards. -
Customers are responsible for the shipping costs.
We accept returns within 30 days of receiving your order. As soon as we receive your package we will proceed with the refund of your money.In the unlikely event that you don’t like our products or you would like a different size or style you have to request a return and place a new order for the new items.
To request a return:
For returns from outside the European Union, please email us at support@trendsplant.com to obtain your return shipping label.Eligible items can be returned for a full or partial refund in the form of payment originally used by the client. You have 30 days (UK 15 days) from the date of receipt of your order to request a refund.
POLICY REQUIREMENTS
We reserve the right to refuse a refund if the merchandise is not in the same condition it was sent, in its original packaging and labeled. Items received that do not meet these standards will be returned to the customer.