RETURNS POLICY
In the unlikely event that you don’t like our products or would prefer a different size or style, you must request a return and place a new order for the desired items.
To request a return:
Due to a recent warehouse change at Trendsplant, some orders may have been shipped from different warehouses. For this reason, the return process may vary.
If your request is not accepted through this link, please try the following option:
We sincerely apologize for the inconvenience caused by this process and appreciate your understanding during our warehouse transition.
Eligible items can be returned for a full or partial refund using the original payment method.
You have 30 days from the date of receipt to request a refund.
We reserve the right to refuse a refund if the merchandise is not in the same condition it was sent, in its original packaging and labeled. Items received that do not meet these standards will be returned to the customer.
We accept returns of most products as long as they are in their original condition and suitable for resale. However, due to our strict hygiene policy, returns of underwear are not possible. This ensures that all our customers enjoy the highest quality of our products, in accordance with Trendsplant’s global quality and safety standards.
The cost of returns varies depending on the country from which the package is being sent back. During the return process, you will see the exact return shipping cost. Once we receive your package, we will process your refund, deducting the corresponding return costs.
International returns are accepted when the items meet the return requirements. See our returns policy for the current return process.
To change a size or product, return the unwanted item and place a new order. See our returns policy for the current return process.
If you make use of legal right of return or our voluntary return policy, you will be reimbursed for the total amount of the returned items. If you are returning only one of the items from your order, the value of the promotion code will be adjusted accordingly, and only the amount relevant to the returned item will be refunded. The promotion code loses its validity proportionate to the worth of the returned item. If you are returning your complete order, the amount paid will be refunded in full, but the promotion code can no longer be applied to future purchases. Please note that promotion codes from sales campaigns cannot be replaced or refunded
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Humble. Strong. Resilient.
Apparel with purpose, since 2009.
