Returns & Changes
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Yes, you can choose a different item during the return process. Simply follow the instructions provided to select the item(s) you want in exchange, and we will process the exchange once we receive your returned item(s).
To request an exchange:
Due to a recent warehouse change at Trendsplant, some orders may have been shipped from different warehouses. For this reason, the return process may vary.
If your request is not accepted through this link, please try the following option:
We sincerely apologize for the inconvenience caused by this process and appreciate your understanding during our warehouse transition.
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The cost of returns varies depending on the country from which the package is being sent back. During the return process, you will see the exact return shipping cost. Once we receive your package, we will process your refund, deducting the corresponding return costs.
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Returns are accepted from all international orders provided that the products meet the standard return.
Due to a recent warehouse change at Trendsplant, some orders may have been shipped from different warehouses. For this reason, the return process may vary.
If your request is not accepted through this link, please try the following option:
We sincerely apologize for the inconvenience caused by this process and appreciate your understanding during our warehouse transition.
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If you make use of legal right of return or our voluntary return policy, you will be reimbursed for the total amount of the returned items. If you are returning only one of the items from your order, the value of the promotion code will be adjusted accordingly, and only the amount relevant to the returned item will be refunded. The promotion code loses its validity proportionate to the worth of the returned item. If you are returning your complete order, the amount paid will be refunded in full, but the promotion code can no longer be applied to future purchases. Please note that promotion codes from sales campaigns cannot be replaced or refunded
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In the unlikely event that you don’t like our products or would prefer a different size or style, you must request a return and place a new order for the desired items.
To request a return:
Due to a recent warehouse change at Trendsplant, some orders may have been shipped from different warehouses. For this reason, the return process may vary.
If your request is not accepted through this link, please try the following option:
For returns from outside the European Union, please email us at support@trendsplant.com to obtain your return shipping label.
We sincerely apologize for the inconvenience caused by this process and appreciate your understanding during our warehouse transition.
Eligible items can be returned for a full or partial refund using the original payment method.
You have 30 days (15 days in the UK) from the date of receipt to request a refund.POLICY REQUIREMENTS
We reserve the right to refuse a refund if the merchandise is not returned in the same condition as received, in its original packaging and with all labels attached. Items that do not meet these standards will be sent back to the customer.
We accept returns of most products provided they are in their original condition and suitable for resale. However, due to our strict hygiene policy, underwear cannot be returned. This ensures all customers receive products that meet Trendsplant’s global quality and safety standards. -
Customers are responsible for the shipping costs.
We accept returns within 30 days of receiving your order. As soon as we receive your package we will proceed with the refund of your money.In the unlikely event that you don’t like our products or you would like a different size or style you have to request a return and place a new order for the new items.
To request a return:
Due to a recent warehouse change at Trendsplant, some orders may have been shipped from different warehouses. For this reason, the return process may vary.
If your request is not accepted through this link, please try the following option:
For returns from outside the European Union, please email us at support@trendsplant.com to obtain your return shipping label.
We sincerely apologize for the inconvenience caused by this process and appreciate your understanding during our warehouse transition.Eligible items can be returned for a full or partial refund in the form of payment originally used by the client. You have 30 days (UK 15 days) from the date of receipt of your order to request a refund.
POLICY REQUIREMENTS
We reserve the right to refuse a refund if the merchandise is not in the same condition it was sent, in its original packaging and labeled. Items received that do not meet these standards will be returned to the customer.

